Box and Seal

Corrugated Case and Packaging Manufacturers

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Our Environmental Policy

We are totally committed to the prevention of pollution and minimising any effect on the environment which might be caused by the processes we undertake.

Client Privacy Notice

Box and Seal Ltd is committed to protecting the privacy and security of your personal information and we will always treat you and your data with the respect you deserve.

This Privacy Notice covers how we collect, use, store and disclose the data that you supply to us and your rights about data that we hold about you. It applies to current and former clients of Box and Seal and does not form part of any terms and conditions or other contract to provide services.

The information we collect from you

Personal individual information means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We will collect, store, and use the following categories of personal information about you: 

Name, Address, telephone and email address.

How the information is collected

Self-administered via our online web enquiry page or via email/phone.

When we will use your personal information

We need all the categories of information identified above primarily to allow us to perform our contract with you. We will process your personal information as follows:

Processing sales enquiries ,invoices, contact regarding products/services, performing the contract, to prevent fraud, dealing with legal disputes

Failure to provide information

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you.

Your duty to inform us of changes

It is important that the personal information we hold about you is accurate and current, so please let us know if your information changes.

Disclosure/Data sharing

We may have to share your data with third parties, including third-party service providers (including contractors and designated agents); other entities in the group; in the context of a sale of the business; or with a regulator or to otherwise comply with the law; our insurers and/or professional advisers to manage risks legal disputes. The third parties we may share your data with include: Our accountants.

Transfers of data outside of the EU

We may transfer the personal information we collect about you outside the EU in order to perform our contract with you. We use Microsoft Sharepoint, Orderline Box and Sage  which covers our email servers and cloud-based file storage system, further information is available from the person responsible for Data Protection in our Company.

Data Retention

We must store most of your data for a period of at least 6 years following the termination of your terms and conditions.

Your rights

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it. Please refer to our DSAR Procedure for more information.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.

Right to withdraw consent  

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. Please contact the person responsible for Data Protection in our Company.

Complaints and Questions

If you have any questions about this privacy notice or how we handle your personal information, please contact the person responsible for Data Protection in our Company. If we have breached our duty of care, we will take appropriate action.

If you are not satisfied by our response you also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (Email: casework@ico.org.uk)

Changes to this privacy notice

We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal information.